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Worldwide Service Answers that actually help For us, being close to our customer is Whether in Mumbai, Shanghai or Tokyo, more than just a promise. It is part of our whether in Sao Paulo, Wallingford everyday life. With our regional labs we or Deventer, our clients can trust the are represented throughout the globe same technical standards and the same in all time zones in which our clients qualifications around the globe. We operate their businesses. This spatial regularly train our staff. This ensures proximity facilitates communication that they have the knowledge to be and our collaborations also benefit from able to solve even the most challenging this; it is more direct, less complicated problems. When we are presented with and faster. particularly complex questions, we can turn to our central laboratory in Wesel It is on this foundation that we develop for support and research. mutual, individual solutions for our customers. This can concern the Short paths for the knowledge transfer; optimization of formulations, but also close and personal contacts with clients: the use of regional raw materials or the This provides us with precise, concrete conversion to more environmentally answers which can go on to help our friendly systems. Our qualified staff with customers in their daily business. their commitment and expertise are at your service. 44


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