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Service Our expertise extends beyond our products. Our customers can expect more than just products. They obtain access to a comprehensive service and support package, based on the expertise that we have developed with our users over the years. The trust of our customers enables us to detect new trends and to continuously optimize our range. Customers can use our online Additive Guide to search for Additionally, they learn a great deal about the selection, products by application fields, and obtain detailed information measuring, and testing methods with which the results can about each additive. Technical datasheets and MSDS´s as be controlled. Practical demonstrations enable the effects of well as information on FDA status, REACH (Registration, our additives to be experienced up close. Evaluation and Authorization of Chemicals), or certifications can all be easily accessed in our online Additive Guide. Global service laboratories Anyone can test a product by ordering a free sample via Worldwide, our service laboratories offer application our website. Additive samples are shipped anywhere in the technology and formulation optimization. Together with our world. You´ll be amazed at how quick and easy it is to get a regional experts, customers can modify applications for their BYK sample. Our BYK App offers customers a mobile version system environments, test indigenous raw materials, or work of the Additive Guide. The App is continuously updated. All on specific new solutions. In doing so, they can make use of downloadable documents are also available offline, and can first-rate technical equipment and regional expertise. be mailed out by request. This service combines numerous advantages for our customers. They do not have to invest in their own laboratory Customer seminars – a forum for a personal exchange capacities, thereby relieving their budget. They can also Our complimentary customer seminars convey practical access a personal contact working in the same time zone. and theoretical expertise about our additives. Seminars This makes it easier to cooperate and communicate. At the create a unique and exclusive opportunity for exchange same time our customers can rely on our experience as a and networking. Participants obtain helpful application market leader, and whenever required, our central laboratory knowledge concerning the dosing and processing of our in Wesel is always accessible. products. Service – the highlights •BYK App: See our entire product portfolio in mobile form. •BYK seminars:Here you can obtain important application knowledge about our additives. •BYK service laboratories:R&D in your region relieves your budget. In our seminars, and service laboratories, you can discover a wealth of information about additives. 16 BYK. Competencies.


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