Complete Customer Service to Every Customer – Every Time

Total customer satisfaction is only achieved when high quality products are combined with exceptional customer oriented service. In addition to our products, we offer many value-added services.

• Technical Sales Force
• Technical & Application Support
• Application and Technical Seminars
• Repair & Certification Service

Technical Sales Force
We offer local sales support all over the world. Our sales force consists of a combination of direct sales representatives agents, and distributors. This offers us the ability to always be at your front door when needed. We provide routine training on the technology, applications, and use of our products within the coatings and plastics industries, and guarantee that our sales team is world class.

Technical & Applications Support
BYK-Gardner strongly believes in helping customers before, during, and after the sale.

• Not sure what instrument will best fit your application?
• Having trouble getting started with your instrumentation?
• Need help testing samples to determine the correct instrumentation to solve your problem?

If you answered yes to any of the above questions, our experienced, trained applications team is waiting to help you. We are just a phone call away, so do not hesitate to call upon our expertise to assist you. We will do our best to give you an answer over the phone.

Application and Technical Seminars
BYK-Gardner offers seminars on the theory and practice of Total Appearance Measurement and Physical Property Testing. We cover such subjects as color, gloss, orange peel, haze, dispersion, surface tension, baking, viscosity, and much more. We offer seminars at preselected sites around North and South America, or we can come right to you and provide training and seminars at your site. We can even cater your seminar to match your needs. Bring your own samples to the seminar and discuss your specific application with the trained experts.

For More information about BYK-Gardner seminars, call our Customer Service Department.