Repair & Certification Service

Repair service for all of our products is offered on a global basis. Qualified technicians will guarantee you a quick response and short turn-around time. To help you maintain your instruments we offer several services:

• Extended warranty contracts
  Cover your instrument for additional year(s) and provide emergency repairs including repair parts
  
  
• Preventative Maintenance & Certification Service
  DIN EN ISO 9001 requires routine control of testing equipment to ensure accurate measurement results. BYK-Gardner offers recertification and preventative maintenance services to support DIN EN ISO 9001 or similar requirements.

Recertification Service for Standard

• Cleaning of Standard
• Control of standard with master instrument
• Traceable Certificate

Preventative Maintenance Service for Instrument

• Cleaning of optics
• Test of instrument functionality
• Firmware and software update (except auto-QC)
• Control of calibration standard with master instrument
• Traceable Certificate
• Calibration sticker on the instrument

International Specifications
It is standard practice in the coatings and plastics industries that guidelines be followed to ensure proper testing is done to enhance the quality and consistency of your product. The most important organisations worldwide are: ISO (International Standards Organisation), DIN (Deutsche Industrienorm = German Industrial Standard),
ASTM (American Society for Testing and Materials), JIS (Japanese Industrial Standard). One of the most important criteria in developing our instruments is to comply with these standards.

DIN EN ISO 9001 certified
High quality is the basis of our business. We fully support the Total Quality Management (TQM) principle and our instruments are manufactured and controlled according to DIN EN ISO 9001:2000 guidelines and procedures.

Warranty
All BYK-Gardner products are guaranteed for one or two years from date of purchase. We believe in our high quality and reliable products, and we stand behind them fully.