Service Our expertise extends beyond our products. Our customers can expect more than just products. They obtain access to a comprehensive service and support package, based on the expertise that we have developed with our users over the years. The trust of our customers enables us to detect new trends and to continuously optimize our range. Customers can use our online Additive Guide to search for Additionally, they learn a great deal about the selection, products by application fields, and obtain detailed information measuring, and testing methods with which the results can be about each additive. Technical datasheets and MSDS´s as well as controlled. Practical demonstrations enable the effects of our information on FDA status, REACH (Registration, Evaluation and additives to be experienced up close. Authorization of Chemicals), or certifications can all be easily accessed in our online Additive Guide. Global service laboratories Anyone can test a product by ordering a free sample via our Worldwide, our service laboratories offer application technology website. Additive samples are shipped anywhere in the world. and formulation optimization. Together with our regional You´ll be amazed at how quick and easy it is to get a BYK experts, customers can modify applications for their system sample. Our BYK App offers customers a mobile version of environments, test indigenous raw materials, or work on the Additive Guide. The App is continuously updated. All specific new solutions. In doing so, they can make use of first- downloadable documents are also available offline, and can be rate technical equipment and regional expertise. mailed out by request. This service combines numerous advantages for our customers. They do not have to invest in their own laboratory capacities, Customer seminars – a forum for a personal exchange thereby relieving their budget. They can also access a personal Our complimentary customer seminars convey practical and contact working in the same time zone. This makes it easier to theoretical expertise about our additives. Seminars create a cooperate and communicate. At the same time our customers unique and exclusive opportunity for exchange and networking. can rely on our experience as a market leader, and whenever Participants obtain helpful application knowledge concerning required, our central laboratory in Wesel is always accessible. the dosing and processing of our products. Service – the highlights •BYK App: See our entire product portfolio in mobile form. •BYKseminars:Here you can obtain important application knowledge about our additives. •BYKservice laboratories:R&D in your region relieves your budget. In our seminars, and service laboratories, you can discover a wealth of information about additives. 16 BYK. Competencies.
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